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Medical & treatment expenses
If the TAC has declined or delayed a treatment request, that's not necessarily the end of it. We can help get it approved.
The basics
The TAC covers reasonable treatment, rehabilitation and hospital costs related to your transport accident injuries, along with funding for home or vehicle modifications where your injuries require them. Cover is generally ongoing for as long as the treatment is reasonably necessary, though individual requests can still be declined or capped.
What's included
If the TAC has refused to fund treatment your doctor recommends, we put together the medical evidence needed to challenge that decision.
For treatment that needs to continue over months or years, we follow up approvals as they come due, so care isn't interrupted while paperwork catches up.
Where your injuries mean your home or vehicle needs to change, we handle the funding request and push back if it's knocked back or underfunded.
For ongoing or attendant care needs, we manage the claim so your support doesn't depend on re-fighting the same approval every few months.
How we help
A refusal from the TAC is a decision, not a fact. It can be reviewed, and it's often reversed once the right medical evidence is put in front of it.
FAQs
You can dispute the decision. We gather supporting evidence from your treating doctor and lodge a review, and if that doesn't resolve it, escalate the dispute further.
A free, no-obligation conversation is the fastest way to find out where you stand.